Terms of Service

1. The service

BDIT POS is a cloud-based point-of-sale and business management service (software as a service). Each customer gets a separate site and a separate database, reached through a web address of the form yourname.bdit.xyz. You use it through a web browser; there is nothing to install.

The features, modules and limits (branches, users, employees, products, invoices) depend on the package you choose; they are shown on the pricing page and on the signup form. A limit cannot be exceeded, and you can move to a larger package at any time.

2. Accounts and eligibility

• You must be at least 18 years old and able to enter a binding agreement, or act for a business that is.
• You must give a correct name, email address and mobile number. We use them to deliver your login, payment confirmations and notices, so you must keep them up to date. False information can lead to the account being closed.
• You are responsible for the usernames and passwords of everyone who uses your site, and for what is done with them. Tell us at once if you think someone else has access.
• We may ask for proof of identity or address (for example a national ID, trade licence or utility bill) where it is needed to prevent misuse of the service.

3. Free trial

A free trial lasts 7 days from the day your site is created and uses the limits of the package you chose. No payment is needed to start. When the trial ends the site stops working unless a subscription has been paid. Your data is kept so you can carry on after paying (see section 12).

4. Subscription and renewal

• Packages are charged monthly in Bangladeshi taka (BDT). The price is the one shown for the package when you pay.
• A subscription runs for the period you paid for. We send a reminder before it ends, and you can renew from the notice shown in your site or from the renewal link we send.
• Renewal is not automatic: your subscription continues only when you pay the next period. Nothing is charged without your action.
• Cancellation: you may stop at any time by not renewing, or by telling us in writing at info@bdit.xyz. The site stays available until the end of the period already paid; no further charges follow. Cancelling does not by itself entitle you to a refund of the current period (see section 6).
• We may change package prices for future periods. A change does not affect a period you have already paid.

5. Payment terms

You can pay by:

• Bank transfer to the account shown on the payment page. Send the reference given there; the subscription starts after we have confirmed the money.
• SSLCommerz, the online payment gateway (cards, internet banking and mobile wallets it supports). Card and wallet details are entered on the gateway's secure page; we do not see or store them.
• bKash mobile payment, following the instructions on the payment page.

Fees charged by a bank, wallet or gateway for the transfer are paid by the customer. A payment counts as received only when it is confirmed by the bank or gateway. When payment is confirmed we record it and extend or start your subscription. If a payment is made but not recorded, contact us with the transaction reference and we will correct it.

6. Refund policy

• A subscription period that has started is a digital service and is not refundable once the order is completed and the site is set up or extended.
• If you are charged by mistake, for example paid twice or paid without the order being placed, the money will be refunded.
• If we fail to deliver the service you paid for, the amount for the undelivered period will be refunded.
• Where a refund is due it is made within 3 to 10 working days of approval, to the way you paid. For SSLCommerz payments, the gateway's own refund terms also apply.
• For refunds of payments made by mobile financial services, online gateways or card, the charges of the service used may be deducted. Any cashback you received on the payment is deducted from the refund.
• No refund is given where the account was closed for breaking section 9 (acceptable use).

To ask for a refund write to info@bdit.xyz with your site name and payment reference.

7. Your data

• You own your data. Everything you enter into your site (customers, products, sales, accounts, and so on) belongs to you. We get only the right to store and process it to run the service for you.
• We do not sell your data and do not give it to advertisers. We look at it only where needed to run, secure and support the service, or when the law requires.
• Each customer's data is kept in its own database. You will not be given access to another customer's data and must not try to reach it.
• We keep backups for recovery, but you are responsible for exporting what matters to you. You can ask us for a copy of your data while your site exists and for a reasonable period after (section 12).

8. Privacy

We collect the details needed to provide the service: your name, business name, email address, mobile number, the web address you choose, payment references, and (where needed to prevent misuse) proof of identity or address. Browsers use cookies to keep you signed in and to make pages load faster; we do not use them to sell advertising.

We do not store bank or mobile banking passwords or verification codes. Payments through the gateway take place on its secure page, and our website uses SSL. You can ask us to correct, update or delete your personal details at info@bdit.xyz; deletion of data we must keep for legal or accounting reasons may have to wait.

9. Acceptable use

You must not use BDIT POS:

• for anything unlawful or immoral, or to encourage others to do such things;
• to break any law, rule or regulation that applies in Bangladesh or elsewhere, or to infringe our rights or the rights of anyone else, including intellectual property;
• to harass, abuse, insult, threaten or discriminate against anyone because of gender, sexual orientation, religion, race, age, nationality or disability;
• to give false or misleading information, to send spam, phishing or pretext messages, or to scrape or crawl the service;
• to upload viruses or malicious code, or to disturb or bypass the security or normal working of the service;
• to collect other people's personal information, or to try to reach another customer's data.

If you break these rules we may warn you, suspend or end your service without a refund, and report unlawful acts to the authorities.

10. Availability and no warranty

We work to keep the service running and to fix faults quickly, but we cannot promise that it will always be available, free of errors or free of interruption. Maintenance, internet or power failures, attacks, or the failure of our hosting provider or of a payment gateway can cause downtime.

The service is provided "as is" and "as available", without any warranty, express or implied, including any promise that it will suit a particular purpose. You are responsible for checking that the figures and records you produce with it are correct for your business, including tax and accounting requirements. Support is given by phone, email or remote session during working hours, within reasonable time.

11. Limitation of liability

To the extent the law allows, BDIT is not liable for loss of profit, loss of business, loss or damage of data or software, or any indirect or consequential loss arising from the use of, or the inability to use, the service, including interruptions outside our reasonable control. Where we are found liable, our total liability is limited to the amount you paid for the subscription period in which the problem happened.

12. Expiry, grace period and termination

• Grace period: if a subscription ends without renewal, your site keeps working for 7 days with a notice on every page, so you can pay without interruption.
• Suspension: after the 7 days the site is suspended. While it is suspended nobody can use it except to renew. Renewing restores it with all its data.
• Your data is kept while the site is suspended and for a reasonable period afterwards so that you can renew or ask for a copy. If the subscription is not renewed after that, we may delete the site and its data permanently.
• You may end the agreement at any time (section 4).
• We may suspend or end a site at once if you break these terms, if payment is reversed or found to be fraudulent, or if the law requires.
• Sections that by their nature continue (data, liability, governing law) continue after the agreement ends.

13. Changes to these terms

We may update these terms. Important changes will be shown on this page and, where possible, sent to the email address you gave. The date at the top shows the latest version. If you keep using the service after a change you accept the new terms; if you do not agree, you may stop using it.

14. Governing law

These terms are governed by the laws of the People's Republic of Bangladesh. Any dispute that cannot be settled by discussion will be brought before the competent courts of Dhaka, Bangladesh.

15. Contact